While understanding the unique and creative preferences of our clients, we empower them to explore their creativity and direct us with their own choices and requirements to create a unique piece that is perfectly tailored to their personal style.

With our friendly personalized services, we can convert any creative idea into a beautiful rug. For customization, you can either pick a design from our wide range of rugs' collection or work with us on complete bespoke creation. Our expert team of designers will be happy to guide you through this exciting process.

Having strong elite of designers, Amer sets its clients free to choose their own colors, designs, patterns, materials, and shapes to create their very own masterpiece. Design your own rug with us today! Contact our sales associate for more details on the customization process and get your dream rug delivered at your doorstep!

Here are a few simple steps to place an order for custom rugs:

Step 1 : Select Your Design, Fabric, Construction, Colour, Shape & Size

Choose the rug design either from our extensive collections, or share your own ideas with us through picture or description. We provide rugs in all shapes and sizes, ranging from small rectangular runners to large area rugs in even the unusual shapes.

Step 2 : Provide the selected code to our Sales Associate

You will see the design code with every rug, just provide it to our associate.

Step 3 : An Artwork will be shown to you for your final approval

Our expert designers will then present artwork to you based on your requirements. It will give you an idea of how the rug would look like. You can suggest the changes if required, otherwise, can approve it for the production.

The Design Process

Personalization is worthless without knowing the individual. Hence, to create a perfect bespoke rug that suits the unique taste of the customer, our design experts initiate the process with a thorough discussion with them. It helps them find out the best ways of attaining the clients' customization objectives, whether it is the size, color, design, material, or pattern.

We provide rugs in all shapes and sizes, ranging from small rectangular runners to large area rugs in even the unusual shapes. Besides, the size, we also allow the customers to select any color and construction category from Hand knotted, Handwoven, Hand tufted, Flatweave, Powerloom, Shag to Multipurpose. For material, we enable them to pick among various fabrics from natural fibers like Silk and Wool to man-made ones like Polyester and Polypropylene. They can either pick the one or can go for a combination of two or more fibers

Once the ideal size, material, pattern, and color is fixed, our professionals work closely with the clients to ensure that there is no room for mistakes and create a concise summary of all the details with fabric swatches, paint chips, and images. To give the customers an idea of how the rug would look like, our expert designers then present the artwork to them based on their requirements. Later, the clients can suggest the changes if required, otherwise, can approve it for the production. Upon the customers' suggestions and requirements, our designers start the customization process.

Terms & Conditions

  • Average time required for Hand-Tufted rugs: 90 to 120 Days.
  • The average time required for Hand-Knotted rugs depends on the size and knot count. Ask your Sales or Customer Service Associate for an approximate time quote.
  • To place a custom order, 50% of the total amount needs to be paid in advance to Amer. And, in regards to process the order, It is a mandatory norm to follow.
  • Because all the handmade rugs go through a deep, delicate, and manual process of weaving, there may be minimal tolerance in size and slight variations in color.
  • The average lead time is always estimated.
  • All the custom items are not subject to cancellation and refund.
  • Some fixed up charges will be applicable on all the customized products. Talk to our sales representative for more information.
  • Additional charges will be applicable for a strike offs.
  • Except for manufacturing defects, the rug would not be returned in any case.
  • 25% upcharge would be applicable to the custom size on Amer programmed collections and designs irrespective of construction.
  • A 35% upcharge would be applicable to custom design and size on Amer programmed collections irrespective of construction.
  • 40% upcharge would be applicable to custom colors and size on Amer programmed collections and designs irrespective of construction.
  • 55% upcharge would be applicable to completely custom design, color and size irrespective of construction.
  • $100 for 24"x24" strike off for all construction except Hand knitted.
  • $200 for 24"x24" strike off for Hand knitted.
  • Additional charges would be applicable for width greater than 12' and length greater than 18'.