Custom Rugs Inquiry

Terms & Conditions

• Average time required for hand-tufted rugs: 90 to 12 Days
• The average time required for Hand-Knotted rugs depends on the size and knot count. Ask our Sales or Customer Service Associate for an approximate time quote.
• To place a custom order, 50% of the total amount needs to be paid in advance to Amer and, in regards to process the order; it is a mandatory norm to follow.
• Because all the handmade rugs go through a deep, delicate, and manual process of weaving, there may be minimal change in size and slight color variations.
• The average lead time is always estimated.
• All the custom items are not subject to cancellation or refund.
• Except for manufacturing defects, the rug would not be returned in any case.
• Additional charges would be applicable for width greater than 12' and length greater than 18'.
• 25% upcharge would be applicable on custom size on Amer programmed collections and designs irrespective of construction.
• 35% upcharge would be applicable on custom design and size on Amer programmed collections irrespective of construction.
• 40% upcharge would be applicable on custom colors and size on Amer programmed collections and designs irrespective of construction.
• 55% upcharge would be applicable on completely custom design, color, and size irrespective of construction.
• $100 for 24"x24" strike off for all construction except Hand knotted.
• $200 for 24"x24" strike off for Hand knotted.
• Additional charges would be applicable for width greater than 12' and length greater than 18'.
• Some fixed charges will be applicable on all the customized products. For more information talk to our sales representative.
• Advance deposited would be non-refundable.