Custom Rug Enquiry

Terms & Conditions

  • Average time required for hand-tufted rugs: 90 to 120 Days
  • The average time required for Hand-Knotted rugs depends on the size and knot count. Ask our Sales or Customer Service Associate for an approximate time quote.
  • To place a custom order, 50% of the total amount needs to be paid in advance to Amer and, in regards to process the order; it is a mandatory norm to follow.
  • Because all the handmade rugs go through a deep, delicate, and manual process of weaving, there may be minimal change in size and slight color variations.
  • The average lead time is always estimated.
  • All the custom items are not subject to cancellation or refund.
  • Except for manufacturing defects, the rug would not be returned in any case.
  • Additional charges would be applicable for width greater than 12' and length greater than 18'.
  • 25% upcharge would be applicable on custom size on Amer programmed collections and designs irrespective of construction.
  • 35% upcharge would be applicable on custom design and size on Amer programmed collections irrespective of construction.
  • 40% upcharge would be applicable on custom colors and size on Amer programmed collections and designs irrespective of construction.
  • 55% upcharge would be applicable on completely custom design, color, and size irrespective of construction.
  • $100 for 24"x24" strike off for all construction except Hand knotted.
  • $200 for 24"x24" strike off for Hand knotted.
  • Additional charges would be applicable for width greater than 12' and length greater than 18'.
  • Some fixed charges will be applicable on all the customized products. For more information talk to our sales representative.
  • Advance deposited would be non-refundable.